Frequently Asked Questions

It is FREE! Nada! Zip! Nil! Zero!
Yes, we can. Call 800 383 0247 for more information or email us at contactus@hollowwoodworks.com
We can accommodate specific colors for letters. If using only the colors that we have in stock, there is an extra charge of $5.00. If you wish to use colors outside our stock colors, you will need to provide the color and an extra charge of $10.00 will apply. When ordering a special color combination, call 800 383 0247 for assistance.
Yes. We have done Hebrew and Cyrillic letters. Call 800 383 0247 for assistance.
Yes. We have added several different accent marks. Call us at 800 383 0247 for assistance.
If the total letters do not exceed 12, we can put the two names together with a capital letter where the second name starts. If more than 12 letters, call us at 800 383 0247 for assistance.
You will need to let us know when you check out that you wish to pick up your order. We will call you when it is ready to schedule a time to get your order.
We are always looking for new product ideas. Give Jim a call at 800 383 0247 and he can discuss it with you. If we are able to bring it to market, we will sell you the first one for half price.
Yes we can. Call Jim at 800 383 0247 for assistance with your project. We have done many different special projects for businesses, churches and organizations. If it is beyond our limitations, we will be able to let you know who to discuss it with.
We offer certificates in product amounts and dollar amounts. Go to the Name Stools section for more info.
Yes we do. Contact Jim at 800 383 0247 for more information or email him at wholesale@hollowwoodworks.com.
Yes we do. There are a few rules, 1. Must be a registered physical business; 2. Minimum of 6 orders per year; Call Jim at 800 383 0247 or email him at contactus@hollowwoodworks.com for more information.
We provide FREE replacement letters for lost or broken pieces . We only charge the shipping cost. Contact Jim at 800 383 0247 for more ordering replacement pieces.
We try to answer most questions here but we can't think of everything. So give us a call at 800 383 0247 and we will be happy to assist you.